2026-05-04 ノースカロライナ州立大学（NC State）
Photo credit: Kimberly Nguyen.
＜関連情報＞
設計による公平性：リモートコラボレーションソフトウェアにおける包括性の問題を明らかにするための新しいHCI手法 Equity by Design: A New HCI Method for Surfacing Inclusivity Issues in Remote Collaboration Software
Shandler Mason and Sandeep Kuttal, North Carolina State University
Presented: June 13-17, ACM Designing Interactive Systems Conference (DIS 2026), Singapore
Abstract
Remote collaboration software mediates modern knowledge work, yet existing inspection methods often overlook inequities in remote teamwork. We introduce RemoteCollabEval, a new HCI inspection method for systematically surfacing inclusivity issues in synchronous remote collaboration software. RemoteCollabEval consists of: (1) six novel research-based facets illustrated by two personas grounded in social identity theory to capture the interdependent nature of teamwork for dominant and under-served users, and (2) a specialized walkthrough to help practitioners identify inclusivity issues and actionable interface design fixes. We evaluated RemoteCollabEval against the standard Groupware Walkthrough in a controlled study with 29 HCI students across 10 teams. Participants inspected Zoom and Replit, followed by a survey and semi-structured group discussion. RemoteCollabEval surfaced about six times more inclusivity issues than the standard approach and was perceived as comprehensive and well-designed. Our contributions include: (1) a validated method for identifying inclusivity issues in collaboration software and (2) teamwork-specific facets that provide a foundation for more equitable design practices in distributed teams.
